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Welfare


Island Advice Centre
Legal Advice Centre (Roman Road)
Ocean Somali Community Association
Praxis Community Projects
Tower Hamlets Law Centre
Toynbee Hall Free Legal Advice Centre 
MIND Welfare Advice
Tower Hamlets Health & Advice Link

tower hamlets health & advice link

SOCIAL WELFARE ADVICE IN TOWER HAMLETS

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About Tower Hamlets Health and Advice Link
THHAL exists to widen access to social welfare advice by co-locating advisors in primary care settings. The service has existed for the best part of 15 years and works with 17 practices across Tower Hamlets. Until the outbreak of COVID-19, our delivery partners (CAB, Limehouse Project, Island Advice and Bromley-by-Bow Centre) provided a mixture of weekly and fortnightly advice clinics based in each of the practices we work with. Recently, this has shifted to an entirely phone and email based service.
 
How the service works
Before COVID-19, clients would receive up to 1.5 hours of advice within the host practice to triage their needs and put together a plan which their advisor will support them to complete after which they would be referred on for more in-depth support as necessary (often to the advice agency they were working with or to a specialist provider where necessary). The same process is largely followed with the phone based service off site.
 
How to make a referral
Referrals can be emailed to the following representatives of the advice agencies who make up the partnership:
Albion Health Centre - Facen@eastendcab.org.uk
Blithehale Medical Centre - ri.begum@limehouseproject.org.uk
Health E1 - shah.miah@bbbc.org.uk
Spitalfields Practice - halema.khanam@island-advice.org.uk


When making a referral, we'd be grateful if you could include the following information:
  • Name
  • Contact details (preferably phone number but also email address if client has one)
  • Summary of query (eg. needs support with Universal Credit application; needs help completing PIP form and so on. Feel free to be brief but please be as specific as possible re nature of query!)
  • Confirmation that the client has consented to the referral​
​

The practices we were work were selected on the basis of their Indices of Multiple Deprivation scores and ideally, we'd like to focus on patients from those practices. That said, we're able to receive referrals from other practices within the same network. For example, if a patient from one of the practices not serviced in Network 2 required support, a referral could be made to any of the agencies working with the practices under the scheme in your network.
​
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  • Home
  • About Us
    • Who We Are
    • What We Do
    • Meet The Team
    • Board Members
  • Our Practices
    • The Spitalfields Practice
    • Blithehale Medical Centre
    • Albion Health Centre
    • Health E1 Homeless Medical Centre >
      • Practice Leaflet
  • Social Prescribing
    • Fuel Poverty Campaign
  • Support
    • Support For Victims of Domestic Violence
    • Ramadan & Diabetes 2020
    • Universal Credit Information
    • Tower Hamlets Talking Therapies
    • Diabetes Diet Guides For Homeless People >
      • Access to micro and grill T2D guide
      • Access to oven and hob T2D guide
      • Alcohol dependent T2D guide
      • Donated food T2D guide
      • Food banks and crisis centres T2D guide
      • Hostel or Mission T2D guide
      • Street Homeless T2D guide
  • Enhanced Care
    • Diabetes - Type 2
    • Hypertension
    • NHS Health Checks
    • COPD
    • Immunisations & Vaccines
    • Cancer Screening
  • Contact Us
    • Stop Smoking
    • NDPP
  • Useful Links
    • Blog
    • Health
    • Welfare
    • Employment