Welfare
Island Advice Centre
Legal Advice Centre (Roman Road)
Ocean Somali Community Association
Praxis Community Projects
Tower Hamlets Law Centre
Toynbee Hall Free Legal Advice Centre
MIND Welfare Advice
Tower Hamlets Health & Advice Link
Legal Advice Centre (Roman Road)
Ocean Somali Community Association
Praxis Community Projects
Tower Hamlets Law Centre
Toynbee Hall Free Legal Advice Centre
MIND Welfare Advice
Tower Hamlets Health & Advice Link
tower hamlets health & advice link
SOCIAL WELFARE ADVICE IN TOWER HAMLETS
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About Tower Hamlets Health and Advice Link
THHAL exists to widen access to social welfare advice by co-locating advisors in primary care settings. The service has existed for the best part of 15 years and works with 17 practices across Tower Hamlets. Until the outbreak of COVID-19, our delivery partners (CAB, Limehouse Project, Island Advice and Bromley-by-Bow Centre) provided a mixture of weekly and fortnightly advice clinics based in each of the practices we work with. Recently, this has shifted to an entirely phone and email based service.
How the service works
Before COVID-19, clients would receive up to 1.5 hours of advice within the host practice to triage their needs and put together a plan which their advisor will support them to complete after which they would be referred on for more in-depth support as necessary (often to the advice agency they were working with or to a specialist provider where necessary). The same process is largely followed with the phone based service off site.
How to make a referral
Referrals can be emailed to the following representatives of the advice agencies who make up the partnership:
Albion Health Centre - [email protected]
Blithehale Medical Centre - [email protected]
Health E1 - [email protected]
Spitalfields Practice - [email protected]
When making a referral, we'd be grateful if you could include the following information:
The practices we were work were selected on the basis of their Indices of Multiple Deprivation scores and ideally, we'd like to focus on patients from those practices. That said, we're able to receive referrals from other practices within the same network. For example, if a patient from one of the practices not serviced in Network 2 required support, a referral could be made to any of the agencies working with the practices under the scheme in your network.
THHAL exists to widen access to social welfare advice by co-locating advisors in primary care settings. The service has existed for the best part of 15 years and works with 17 practices across Tower Hamlets. Until the outbreak of COVID-19, our delivery partners (CAB, Limehouse Project, Island Advice and Bromley-by-Bow Centre) provided a mixture of weekly and fortnightly advice clinics based in each of the practices we work with. Recently, this has shifted to an entirely phone and email based service.
How the service works
Before COVID-19, clients would receive up to 1.5 hours of advice within the host practice to triage their needs and put together a plan which their advisor will support them to complete after which they would be referred on for more in-depth support as necessary (often to the advice agency they were working with or to a specialist provider where necessary). The same process is largely followed with the phone based service off site.
How to make a referral
Referrals can be emailed to the following representatives of the advice agencies who make up the partnership:
Albion Health Centre - [email protected]
Blithehale Medical Centre - [email protected]
Health E1 - [email protected]
Spitalfields Practice - [email protected]
When making a referral, we'd be grateful if you could include the following information:
- Name
- Contact details (preferably phone number but also email address if client has one)
- Summary of query (eg. needs support with Universal Credit application; needs help completing PIP form and so on. Feel free to be brief but please be as specific as possible re nature of query!)
- Confirmation that the client has consented to the referral
The practices we were work were selected on the basis of their Indices of Multiple Deprivation scores and ideally, we'd like to focus on patients from those practices. That said, we're able to receive referrals from other practices within the same network. For example, if a patient from one of the practices not serviced in Network 2 required support, a referral could be made to any of the agencies working with the practices under the scheme in your network.
